FRONT DESK | CLIMBING INSTRUCTOR
EMPLOYMENT TYPE: PART-TIME/WEEKENDS
Aspire Climbing is a dynamic, multi-faceted full-service climbing gym. Our Front Desk staff wear several hats as customer service representatives, climbing instructors, risk management officers, youth belay specialists and more. We value outgoing, friendly, confident and capable people with varied backgrounds and skillsets. Reliability, attention to detail, follow-through, initiative and leadership by example are valued criteria for our staff. Applicants should enjoy climbing in any form and must enjoy working in a family friendly environment. Climbing experience, knowledge and technical expertise is required.
SPECIFIC JOB REQUIREMENTS:
Provide excellent customer service
Must possess fundamental climbing skills; ability to belay, tie a figure-8 knot, and basic/advanced climbing techniques
Confidence, assertiveness and leadership working with children
Protect our customers and staff by enforcing gym policies and procedures
Communicate effectively for bouldering, auto-belay and belay instruction
Answer phones, take messages, schedule parties/groups, register students/participants for classes/clinics/events
Maintain a clean and organized gym environment for all patrons and staff
Operate a cash register and computerized point-of-sale (POS) system
Maintain knowledge of gym programs and products
Part-time hours available. Regular availability is desired. Weekend availability is a must; three weekends per month required. General evening availability is a plus.
Starting pay: Minimum wage to $16/hour (to commensurate with experience).
Applicants must have a strong work ethic, must be efficient and able to work on a reliable schedule. Applicants should have a positive attitude, be quick problem solvers, and must work well with others. Climbing experience is required. Applicants must be willing to learn and further develop and improve customer service and overall climbing skills. Aspire is willing to train high value candidates.
Staff must be able to perform manual labor, including working at height. Staff must be comfortable with lifting objects up to roughly 50 pounds. Vulnerable sector check required.
To apply please deliver a resume/CV and cover letter to Aspire by email at firstname.lastname@example.org. Successful applicants will be contacted for an interview.