FRONT DESK | CLIMBING INSTRUCTOR

EMPLOYMENT TYPE: PART-TIME/WEEKENDS

Aspire Climbing is a dynamic, multi-faceted full-service climbing gym. Our Front Desk staff wear several hats as customer service representatives, climbing instructors, risk management officers, youth belay specialists and more. We value outgoing, friendly, confident and capable people with varied backgrounds and skillsets. Reliability, attention to detail, follow-through, initiative and leadership by example are valued criteria for our staff. Applicants should enjoy climbing in any form and must enjoy working in a family friendly environment. Climbing experience, knowledge and technical expertise is required.

SPECIFIC JOB REQUIREMENTS:

  • Provide excellent customer service

  • Must possess fundamental climbing skills; ability to belay, tie a figure-8 knot, and basic/advanced climbing techniques

  • Confidence, assertiveness and leadership working with children 

  • Protect our customers and staff by enforcing gym policies and procedures

  • Communicate effectively for bouldering, auto-belay and belay instruction

  • Answer phones, take messages, schedule parties/groups, register students/participants for classes/clinics/events

  • Maintain a clean and organized gym environment for all patrons and staff

  • Operate a cash register and computerized point-of-sale (POS) system

  • Maintain knowledge of gym programs and products

 

WORK HOURS:

Part-time hours available. Regular availability is desired. Weekend availability is a must; three weekends per month required. General evening availability is a plus.

PAY LEVEL:

Starting pay: Minimum wage to $16/hour (to commensurate with experience).

 

JOB QUALIFICATIONS:

Applicants must have a strong work ethic, must be efficient and able to work on a reliable schedule. Applicants should have a positive attitude, be quick problem solvers, and must work well with others. Climbing experience is required. Applicants must be willing to learn and further develop and improve customer service and overall climbing skills. Aspire is willing to train high value candidates.

 

ADDITIONAL REQUIREMENTS:

Staff must be able to perform manual labor, including working at height. Staff must be comfortable with lifting objects up to roughly 50 pounds. Vulnerable sector check required.

APPLICATIONS:

To apply please deliver a resume/CV and cover letter to Aspire by email at scott@aspireclimbing.ca. Successful applicants will be contacted for an interview.