SOCIAL MEDIA & DIGITAL COMMUNICATIONS SPECIALIST

EMPLOYMENT TYPE: PART-TIME

Aspire Climbing is a dynamic, multi-faceted full-service climbing gym. We are seeking a Social Media & Digital Communications Specialist to increase our community engagement through social media and digital platforms. You will be an active member of our front-line Customer Service team which will involve wearing several hats such as youth climbing guide, top-rope belayer, risk management officer and purveyor of good times. This offers you a connection with our customers, our culture and our community. We value outgoing, friendly and capable candidates that excel working with all ages. Reliability, attention to detail, follow-through, initiative and leadership by example are valued criteria for our staff. Applicants should embody an active lifestyle through physical fitness and enjoy working in a family-friendly environment. Climbing experience, knowledge and technical expertise are plusses. 

SPECIFIC JOB REQUIREMENTS:

  • A firm grasp on Aspire Climbing, the brand, our culture and our community

  • Social and web content development and curation

  • A creative eye through photography and photo editing skills

  • Excellent knowledge of social media, E-marketing and web content management systems

  • Proficiency with websites such as mailchimp.com and wix.com

  • Creative writing and content development skills

  • Reporting campaign and web traffic metrics

  • Provide excellent customer service in-person and through electronic communication

  • Possess a positive and energetic personality

  • Confidence, assertiveness and leadership working with all age groups

  • Protect our customers and staff by enforcing gym policies and procedures

  • Communicate effectively to provide facility tours and safety orientations

  • Confidence to enforce company rules and safety guidelines

  • Must know how (or be willing to learn) to belay, tie a figure-8 knot, and basic climbing techniques

  • Answer phones, take messages, schedule parties/groups, register students/participants for classes/clinics/events

  • Maintain a clean and organized gym environment for all patrons and staff

  • Operate a cash register and computerized point-of-sale (POS) system

  • Maintain knowledge of pricing, programs and services

 

WORK HOURS:

Part-time hours available. Regular availability is desired. Weekend availability is a must; three weekends per month required. General evening availability is a plus.

PAY LEVEL:

Starting pay: $18/hour (to commensurate with experience).

 

JOB QUALIFICATIONS:

Applicants must be social savvy with a finger on the pulse of social media, trends and best practices. A strong work ethic, efficient and reliable is key to success in this role. Applicants should have a positive attitude, be quick problem solvers, and must work well with others. Previous climbing experience is desired. Applicants must be willing to learn and further develop and improve customer service and overall climbing skills. Aspire is willing to train high value candidates. 

 

ADDITIONAL REQUIREMENTS:

Staff must be able to perform manual labor and belay for up to 3 hour stretches of time. Staff must be comfortable working at height and be open to try new things. Vulnerable sector check required.

APPLICATIONS:

To apply please deliver a resume/CV and cover letter to Aspire by email at joe@aspireclimbing.ca. Successful applicants will be contacted for an interview.